Counter Fraud Solutions

Counter Fraud Solutions

Counter Fraud Solutions provides fraud strategies and investigation services to address the increase and associated cost of insurance fraud. We work closely with our clients to help them demonstrate to industry regulators that they have the ability to manage fraudulent claims whilst treating customers fairly. Our services are designed to be flexible in support of each client's fraud strategy to deliver maximum benefit and reduce fraud risk.

Services Include

  • Counter fraud triage
  • Desktop fraud investigation using applied psychology via investigative interviewing
  • Field investigation across all product lines
  • Consultancy and specialist fraud investigative training services, technical bulletins and case surgeries
  • Surveillance and forensic accountancy/document analysis
  • Annual 360 strategic reviews
  • Return on investment analysis by peril, reduction in claims spend and average claims cost 


  • Demonstrable return on investment
  • Cost control and reduction in claims spend
  • Investigative interview techniques using applied psychology
  • Specialised industry knowledge and fraud claims handling expertise
  • Genuine claimants progressed to early settlement resulting in customer retention and brand protection
  • Protects against financial crime and delivers financial savings


Niel Daniel
UK Fraud Manager
T: 07740 977315

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