Broadspire, by Crawford & Company

Broadspire, by Crawford & Company

Broadspire, by Crawford & Company, is passionate about providing high quality Third Party Administration (TPA) services that meet the individual needs of each client through a flexible, forward-looking claims management strategy that deals with today's challenges while responding to those of tomorrow. For more information, please visit

Services Include

Broadspire offers a complete end-to-end Third Party Administration service on a national or global basis encompassing all lines of business. Our aim is to settle each claim on the best terms possible within the shortest possible period.  Key elements of our client-led claims handling approach include:
  • Proactive and process driven claim handling for Liability, Motor, Property, Marine and Transportation and Disability.
  • Third party intervention on appropriate claims
  • ACE "Achieving Claim Excellence" - our internal claims management process
  • Uninsured Loss Recovery
  • Technical expertise across all lines of business
  • Litigation gatekeeper who manages litigation rates in accordance with your claim philosophy and helps reduce legal costs
  • Targeted reduction in claims spend
  • Instruction, management and monitoring of external service suppliers e.g. solicitors, loss adjusters, engineers etc.
  • Flexible claim strategy designed around your business


  • Experienced, cross class desktop claims handlers with access to loss adjusters and other specialists within Crawford's global network
  • Branded or non-branded service
  • Focused, pro-active desktop handling resulting in prompt, professional and cost efficient settlement
  • World-class bespoke quality claims processes following your philosophy to both support and protect your brand and reputation
  • Success in targeted reduction in indemnity spend
  • e-Claims: Web based system with online access to claims and reports
  • Expertise in running global programmes
  • Ability to respond to a claim anywhere in the world
  • Teamwork: Not just an outsourced provider
  • Longevity and experience
  • Effective and efficient project managed implementation to avoid disruption to your business
  • Dedicated client manager to facilitate all of your business requirements


Kirsten M Early
Managing Director
T: +44 0 1908 302 000 

John Fearn
Client Development Manager
T: +44 (0)1908 302356
M: +44 (0)7500 797698