Audio and Video

A collection of videos about Crawford and issues that concern the insurance and claims management industry.

About Crawford

Crawford iQ (1:18)
Crawford provides its employees and clients with the most advanced set of Information and Communication Technology (ICT) tools in the industry that are integrated, flexible and user-friendly. Recently, Crawford iQ™ was introduced as a way to simplify our extensive offering of technological services and processes in a way that is easy to understand.

About Our Services

Crawford & Company: Drone  (3:07)
Crawford & Company first in response
A Customer's Story  (4:06)
Crawford’s strength in numbers gives us the ability to handle claims of any size across the U.K. and while this has been put to the test after yet another winter of extremes, the feedback we receive from policyholders and insurers is fabulous. We recently completed a short film alongside Aviva and Merrick Hill Insurance Brokers, telling the real-life story of their customer, a motorcycle dealership called PFK Ling, who suffered a flood claim and lived to tell the tale.
Crawford Command Center (3:13)
The Crawford Command Center, located in our Atlanta headquarters, provides up-to-the minute information on claims status and key performance indicators that are critical measures of the success of a claims management program.
Introducing Crawford CMS Property ADVANTAGE (4:10)
Using tablet and wireless technology, Crawford CMS Property ADVANTAGE allows adjusters to complete their first site visit and subsequent reports right at the claim scene. This helps to reduce cycle times, manage indemnity and leakage, and reduce claims handling costs.